Atlassian Systems Administrator
Full Time • Washington,DC
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
Overview
STSI is seeking an experienced Atlassian Systems Administrator to provide technical expertise and support for our project management environment. Atlassian Jira and Confluence are central to our agile framework, enabling integrated project teams to plan, track, and deliver initiatives collaboratively while consolidating documents into a single, reliable source of truth.
The ideal candidate will be responsible for the administration, configuration, and optimization of Atlassian tools to ensure seamless operation, scalability, and alignment with business objectives.
Key Responsibilities
• Administer, configure, and maintain Jira and Confluence to support agile methodologies and project management processes.
• Collaborate with project teams to design and implement workflows, custom fields, dashboards, and reporting.
• Integrate Atlassian tools with other enterprise applications to enhance collaboration and efficiency.
• Monitor system performance, troubleshoot issues, and implement best practices for reliability and scalability.
• Ensure security, compliance, and governance standards are met across all Atlassian environments.
• Provide user support, training, and documentation to empower teams in effective tool usage.
• Manage upgrades, patches, and ongoing improvements to the Atlassian ecosystem.
Qualifications
• Bachelor’s degree in ComputerScience, Information Systems, or related field (or equivalent experience).
• Proven experience as an Atlassian Administrator with hands-on expertise in Jira and Confluence.
• Strong understanding of agile frameworks (Scrum, Kanban, SAFe, etc.).
• Familiarity with Jira Service Management, advanced roadmaps, or other Atlassian marketplace add-ons is a plus.
• Experience with integrations, scripting, and automation (e.g., Groovy, REST APIs, or PowerShell).
• Solid problem-solving skills and the ability to work independently and collaboratively.
• Excellent communication and documentation skills.
Preferred Skills
• Atlassian certifications (e.g., ACP-100, ACP-200) strongly preferred.
• Experience with cloud and on-premise Atlassian environments.
• Knowledge of ITIL practices and enterprise service management.
STSI is seeking an experienced Atlassian Systems Administrator to provide technical expertise and support for our project management environment. Atlassian Jira and Confluence are central to our agile framework, enabling integrated project teams to plan, track, and deliver initiatives collaboratively while consolidating documents into a single, reliable source of truth.
The ideal candidate will be responsible for the administration, configuration, and optimization of Atlassian tools to ensure seamless operation, scalability, and alignment with business objectives.
Key Responsibilities
• Administer, configure, and maintain Jira and Confluence to support agile methodologies and project management processes.
• Collaborate with project teams to design and implement workflows, custom fields, dashboards, and reporting.
• Integrate Atlassian tools with other enterprise applications to enhance collaboration and efficiency.
• Monitor system performance, troubleshoot issues, and implement best practices for reliability and scalability.
• Ensure security, compliance, and governance standards are met across all Atlassian environments.
• Provide user support, training, and documentation to empower teams in effective tool usage.
• Manage upgrades, patches, and ongoing improvements to the Atlassian ecosystem.
Qualifications
• Bachelor’s degree in ComputerScience, Information Systems, or related field (or equivalent experience).
• Proven experience as an Atlassian Administrator with hands-on expertise in Jira and Confluence.
• Strong understanding of agile frameworks (Scrum, Kanban, SAFe, etc.).
• Familiarity with Jira Service Management, advanced roadmaps, or other Atlassian marketplace add-ons is a plus.
• Experience with integrations, scripting, and automation (e.g., Groovy, REST APIs, or PowerShell).
• Solid problem-solving skills and the ability to work independently and collaboratively.
• Excellent communication and documentation skills.
Preferred Skills
• Atlassian certifications (e.g., ACP-100, ACP-200) strongly preferred.
• Experience with cloud and on-premise Atlassian environments.
• Knowledge of ITIL practices and enterprise service management.
Compensation: $45.00 - $50.00 per hour
Mission Statement
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.
Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
Careers
STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.
STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.
STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
- Opportunities to work with leading multinational clients.
- A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
- Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
- A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.
(if you already have a resume on Indeed)