Front Desk Assistant
Full Time • Washington,DC
Job Title: Front Desk Assistant
Job Summary:
We are looking for a professional and well-organized Front Desk Assistant to manage reception and administrative support for our IT company. This role is critical in creating a positive first impression for clients, partners, and visitors while supporting daily office and coordination needs in a fast-paced tech environment.
Key Responsibilities:
• Greet clients, visitors, and vendors professionally and direct them appropriately
• Handle incoming calls, emails, and general inquiries
• Manage meeting schedules, conference rooms, and visitor coordination
• Maintain visitor records and follow company security protocols
• Coordinate with HR, Admin, and technical teams for internal communication
• Assist with onboarding logistics for new employees (ID cards, access coordination, etc.)
• Handle courier services, mail, and office supplies
• Support basic administrative tasks such as data entry, documentation, and filing
• Ensure reception and common areas are presentable at all times
Required Skills & Qualifications:
• Proven experience as a front desk assistant, receptionist, or administrative role
• Excellent communication and interpersonal skills
• Professional demeanor with a customer-first mindset
• Proficiency in MS Office, email systems, and basic scheduling tools
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications:
• Experience working in an IT or corporate office environment
• Familiarity with HR or office management processes
• Basic understanding of IT company operations or terminology
Job Summary:
We are looking for a professional and well-organized Front Desk Assistant to manage reception and administrative support for our IT company. This role is critical in creating a positive first impression for clients, partners, and visitors while supporting daily office and coordination needs in a fast-paced tech environment.
Key Responsibilities:
• Greet clients, visitors, and vendors professionally and direct them appropriately
• Handle incoming calls, emails, and general inquiries
• Manage meeting schedules, conference rooms, and visitor coordination
• Maintain visitor records and follow company security protocols
• Coordinate with HR, Admin, and technical teams for internal communication
• Assist with onboarding logistics for new employees (ID cards, access coordination, etc.)
• Handle courier services, mail, and office supplies
• Support basic administrative tasks such as data entry, documentation, and filing
• Ensure reception and common areas are presentable at all times
Required Skills & Qualifications:
• Proven experience as a front desk assistant, receptionist, or administrative role
• Excellent communication and interpersonal skills
• Professional demeanor with a customer-first mindset
• Proficiency in MS Office, email systems, and basic scheduling tools
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications:
• Experience working in an IT or corporate office environment
• Familiarity with HR or office management processes
• Basic understanding of IT company operations or terminology
Mission Statement
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.
Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
Careers
STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.
STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.
STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
- Opportunities to work with leading multinational clients.
- A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
- Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
- A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.
(if you already have a resume on Indeed)